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Avaya OneCloud CPaaS


Avaya OneCloud CPaaS


Zang Office and Avaya Spaces Offer to Those Affected by Hurricanes During the 2017 Hurricane Season

The Offer

The 2017 hurricane season has already had devastating effects in many areas of the US and Puerto Rico and the potential for more impact during this very active 2017 hurricane season. The impact is not only to individuals but the ongoing operations of businesses as well. Continued communications are essential to the lifeblood of a company but when companies and their employees have had their telephone service interrupted or cannot come to work due to the impact of a hurricane, Avaya and Zang would like to help by offering free Avaya Spaces and Zang Office services. All residents and businesses residing in US states that have already been impacted (TX, LA, AL, MS, TN, FL, GA, NC, SC) or any future US states or provinces in Canada that declare a state of emergency due to any 2017 hurricane are eligible to receive 90 days free service of both Zang Office and Avaya Spaces.1 All residents and businesses residing in Puerto Rico are eligible to receive 90 days free service of Avaya Spaces.2

1 - A billing address within an effected US state or Canadian province is required.
2 - A billing address within Puerto Rico is required.

What you get?

Zang Office is a complete cloud-based phone service that's reliable and very simple to set up. It includes every feature you need to continue your business communications including voicemail, call holding, transfer and forward, pickup, park, caller ID, fax, do not disturb, extension dialing and many more. With included softphones for computers or mobile apps for IOS and Android your employees can communicate with each other or their customers from where ever they are on whatever device is available to them. Your business communications aren’t tethered to your physical office.

Avaya Spaces is a cloud-based team collaboration and meeting app that allows you to conduct team or customer meetings just like everyone was face to face in the office. It will be your virtual conference room in the cloud that seamlessly integrates voice, video, tasks, sharing and more into one app you can access anywhere. Your employees can use it from to hold staff meetings and meet with customers on their laptop, tablet or phone.

What’s included and what’s not included?
The Zang Softphone client and Mobile Apps are included in the free offer but physical telephone handsets are not. Several models of phones are available for purchase if needed. Plus you can take advantage of our current phone promotion – if you select an annual plan when signing up, and choose to stay beyond the 90 day free period you will receive an $80.00 credit per user towards the purchase of any Avaya phone. This $80 credit will cover the cost of our standard phone essentially providing it for free or reduce the cost of the other phones available for Zang.

Nationwide long distance is included (reasonable use clauses apply). Free international calling is not included in this offer but rate packages to common destinations are available.

What’s it going to cost me?
Nothing at all for 90 days. There is no commitment, and you can cancel any time before the end of 90 days.

How do I get it?
Open a web browser and go to https://store.zang.io

Zang Office – for eligible US and Canadian customers

  1. Under Zang Office click Get Started .
  2. Select the number of users and a billing period. Don’t worry, you won’t be charged for 90 days.
  3. Click Continue to phone number selection.
  4. Login with your Zang account credentials if you are already a Zang customer, or create a new account to continue.
  5. Choose either a Toll Free or Local Number and start a search.

NOTE: Selecting Use existing number is not recommended for this 90 day free offer as it involves permanently moving your number from your existing service provider to Zang Office. If you choose to stay with Zang Office after the 90 days, then you can reconsider porting any existing numbers.

  1. Pick the number you want, and click Next.
  2. While devices can be selected here, you will be charged for them. Click Checkout.
  3. Fill-in all of the required information. Although your credit card will not be charged for 90 days, we still need the details so we can create your account. The billing address for the credit card will determine your eligibility for this offer. The address must be in Texas or Louisiana. Click Place My Order and you are back in business!

Download the soft app to provide desktop calling access. Download the mobile app to use Zang Office on your mobile devices from anywhere.

Avaya Spaces – for eligible US, Canadian and Puerto Rican customers

  1. Under Avaya Spaces click Get Started.
  2. Select the number of users and a billing period. Don’t worry, you won’t be charged for 90 days.
  3. Click Buy Now!
  4. Login with your Zang account credentials if you are already a Zang customer, or create a new account to continue.
  5. Select to either Create a new team, or to sign-up with a single user account. Click Next.
  6. Choose to add one or more conference lines to your account. Click Next.
  7. Fill-in all of the required information. Although your credit card will not be charged for 90 days, we still need to have the details so we can create your account. The billing address for the credit card will be used to determine your eligibility for this offer. The address must be in one of the affected US states, Canadian provinces or Puerto Rico. Click Place My Order and you are ready to collaborate!

How do I use it?
For complete details on configuring and using both Avaya Spaces and Zang Office, please go to our documentation web site located at: documents.esna.com/zang.io.

But for quick access to the environment, open a web browser and go to:
• Zang Office - office.zang.io
• Avaya Spaces - spaces.zang.io