You’re Only Limited by Your Imagination
Build apps with ease and integrate them into any application, workflow or with your current communications systems with a Communication Platform as a Service.
What You Can Do With Avaya OneCloud CPaaS
Automatic Speech Recognition
Enable your IVR, call center, or phone numbers with the ability to recognize and interpret speech. Learn More.
MMS
Build communication and notification apps with the ability to send text messages that include multimedia content, such as images and videos. Learn More.
SIP Registration
With SIP Registration you can connect your SIP-enabled devices or softphones directly to Avaya OneCloud CPaaS and use our APIs to build call-handling logic. Learn More.
SMS
Build an app to automatically exchange text messages with your customers. Notify them, remind them, poll them, and get creative using a single user or group messaging. Learn More.
Phone Calls
Build an app so your team can quickly make calls to any phone number, in any part of the world, using your real phone number or a custom caller ID. Learn More.
Buy Numbers
Buy local and toll-free numbers and short codes from Avaya, fully online and with no set-up required. Learn More.
Add Voice
Build voice capabilities into your apps to track calls, ensure leads are quickly followed up on, and detect and respond to voice commands with Interactive Voice Response (IVR). Learn More.
Record Calls
Build outgoing call recording functionality to save or share with your teams. Learn More.
Call Transcriptions
Build in automatic transcription during calls — or even after a call happens. Learn More.
Voice Changer
Build a filter app so your team can lower or raise their voices, or even go full robotic during phone calls with each other, to customers, or to reach the mothership. Learn More.
Background Audio
Build in added ambient noises like traffic sounds, background audio or white noise to customer or internal calls. Is that a foghorn I hear? Learn More.
InboundXML
Build and integrate automatic call responses, user flows and SMS replies (and more) using simple noun and verb syntax. Learn More.
The Frost Radar: Ranking CPaaS Providers
See how Frost & Sullivan positions CPaaS providers on its growth and innovation indexes. Avaya is highlighted for making programmable communications friendly for non-developers—so companies can easily embed communications into their apps, workflows and processes.
Turning IoT Into Effective Business Actions
Tap the data in your IoT devices and see the story it’s telling about your business interworkings. Avaya helps you realize specific business results by enabling an IoT ecosystem that makes your collected data and insights actionable.
Avaya OneCloud Smart SIP Networking
Use Avaya OneCloud CPaaS as your smart burstable SIP provider
Avaya’s SIP service with hybrid/support enables some voice, video and IM services to be fully compatible with your current on-premise UC platform, and others to migrate to a communications cloud. Learn how Avaya OneCloud CPaaS helps Volar Mobile engage customers with SMS.
Read more now
Avaya Cloud Notification Service Virtual Assistant
Better Caller Experiences
Enable a SMART auto attendant that answers and greets callers, making it easier to reach the right person or team 24/7. Avaya Cloud Notification Service can help a small business feel larger, setting a strong professional tone with the way their phones are answered and customers connected.
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Avaya Cloud Notification Service
Notification and engagement delivered with Avaya OneCloud
Avaya Cloud Notification Service is unique in its response tracking and location requesting abilities. Used independently or combined, these features create a powerful and virtually unlimited number of use cases and scenarios.
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Avaya IX Spaces
Team meetings and collaboration redefined
Avaya IX Spaces is a cloud-based team collaboration and meeting app with messaging, audio and video conferencing, file sharing, and more in an easy-to-use application that you can access from anywhere.
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What Does It Cost to Use Avaya OneCloud CPaaS Features?
Select your country to see pricing:
Messages
Send and receive messages starting at:
SMS Local
| Free | $0.005 |
| inbound per sms | outbound per sms |
SMS Toll-Free
| $0.0085 | $0.0085 |
| inbound tollfree per sms | outbound tollfree per sms |
MMS Local
| $0.02 | $0.02 |
| inbound per mms | outbound per mms |
MMS Toll-Free
| $0.02 | $0.02 |
| inbound tollfree per mms | outbound tollfree per mms |
Phone Calls
Send and receive calls starting at:
Local
| $0.010 | $0.015 |
| inbound per min | outbound per min |
Toll-Free
| $0.030 | $0.015 |
| inbound per min | outbound per min |
Buy Numbers
Purchase your own number starting at:
Local
| $1.00 |
| per month |
Toll-Free
| $2.00 |
| per month |
Additional Features
| Transcriptions | |
| Auto transcription | $0.05/min |
| Hybrid transcription | $0.29/min |
| Carrier Services | |
| Carrier Lookups | $0.01/req |
| BNA Lookups | $0.05/req |
| CNAM Lookups | $0.01/req |
Contact Us for a Demo