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Zang Office is, quite simply, a business phone service for small-to medium-size businesses (SMBs). It is a pure cloud offer available 100% over the internet. It is designed to be dead simple to order and install. Its feature set includes inbound/outbound calling, call hold, call transfer, voice mail, extensions, hunt groups, auto attendant/IVR, conferencing (for power users), and music on hold, among others. For a full list of features visit the Zang Office Store.
Zang Office goes to GA-CI (Generally Available-Controlled Introduction) in November of 2016. It will become GA-UR (Generally Available-Unrestricted) in the Spring of 2017.
Zang Office is available only in the U.S. for GA-CI and GA-UR. We will expand the service to other regions in future quarters.
Zang Office is available 100% online – like any other pure cloud-based shopping experience. Prospects can visit the Zang Office Store to order.
No. Zang Office is a software-as-a-service offer (pure cloud-based) that is intended for SMBs. It is simple to order and install and does not require a partner or even in-house IT resources. Visit Zang Office to check out some videos that demonstrate the service further and show the ordering process.
Yes. You can port a number from another provider to Zang Office. The time allotted to carriers to fulfill a port is 10 days.
Please visit the Zang Office Store for a full list of features and pricing information.
For the Zang Office GA-CI, 2 physical phones will be available (one desk phone, one conferencing phone). Additional models will be added over the next few months (before and after GA-UR). A softphone (desktop app) will also be available for GA-CI for both Mac and Windows. A mobile client for Android and iOS will be available in time for GA-UR. For additional feature information, visit the Zang Office Store.
The ideal prospect profile for Zang Office is a small business with between 5 and 50 users located in the U.S. Almost any type of business qualifies: real estate offices, accountants, flower shops, co-location/office sharing facilities, restaurants, etc. However, we encourage you to use your imagination! These guidelines are not hard and fast. If you think you have a customer that might benefit, please fill out the survey form and we’ll reach out to them. Note, Avaya is not servicing healthcare-related businesses at this time.
Zang Office will provide all the business phone services a small- to medium-size business will need, plus: