Frequently Asked Questions

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Getting Started Messaging Voice Numbers Pricing/Billing Workflow

Getting Started

Getting Started


What is Zang Cloud?

Zang Cloud is a robust, cloud-based development platform that enables developers to seamlessly integrate communications actions, such as voice and messaging, into any application via an API.

For more info on Zang Cloud, visit zang.io/products/cloud.

What can I build using Zang Cloud?

Zang Cloud offers developers an easy-to-use platform with a comprehensive set of telecommunication functionality, which can be seamlessly incorporated into any type of application. Zang Cloud gives developers and innovators the freedom to build any voice and/or SMS enabled applications they can think of!

Check out some ideas that you can build here:
General Ideas
Messaging Ideas
Voice Ideas

Or search for code examples in your language:
Go
Node.js
Java
.NET
PHP
Python

If you’d like to see a language that we don’t cover, contact [email protected] and let us know.

What can’t I build on Zang Cloud?

Emergency services, unsolicited marketing (SPAM!), and applications that serve to assist or perform activities deemed illegal are not allowed.

For full details on acceptable uses of Zang Cloud, please check our ‘Terms of Service’ here: zang.io/legal/tos

Where can I find examples of apps built using Zang Cloud?

We provide examples of apps that you can build on Zang Cloud in a few different places:
Helper Libraries
Real Customer examples
Weekly Blog Series

Also, if you’re looking for examples built using a specific language, then please refer to the following links:
Go
Node.js
Java
.NET
PHP
Python

If you’d like to see a language that we don’t cover, contact [email protected] and let us know.


Does Zang Cloud provide a REST API?

Yes. Our REST API can initiate calls, buy phone numbers, send SMS messages, get detailed information about account activity, create conference calls, and much more! Experience with REST is useful when developing with Zang Cloud, but it is not required. We do our best to provide as much information needed for working with our REST API in our documentation. Dive into our documentation to learn about our REST API here: docs.zang.io/aspx/rest#overview.

What can I do with a ‘trial’ account?

Upon signing up for Zang Cloud, you will be awarded a complimentary $2.00 credit. This will help you to get started familiarizing yourself with the platform and building/testing your initial application. The free credits can be applied to all of Zang Cloud’s features except international calling.

A trial account includes the following restrictions:
• Maximum of 1 outbound call or SMS per second
• Limit of 1 phone number
• Limited international calling destinations

How do I upgrade to a ‘production’ account?

Upon signing up for Zang Cloud, you are provided with a trial account and free credit, so you can purchase a phone number and begin to use the service. In order to remove your trial restrictions, simply log into Zang Cloud and click the ‘Request Production Access’ button on your dashboard. Once you have been approved, you will have a full unrestricted production account.

How do I get started using Zang Cloud?

First, start by signing up for a free account at cloud.zang.io, then consider taking a look at the following materials:
Getting Started Guide
Zang Cloud Use Cases
API Documentation
Helper Libraries

If you have any questions, please let us know at [email protected] or chat with us via the site messenger.

Other Questions?

If you still have any other questions remaining, please email us at [email protected] and we’ll be sure to help you answer them!